How to Successfully Implement the Six Sigma Process
June 17th, 2009 by Craig Kalvin
Culture can be an important factor when it comes to the success of Six Sigma. In order to have a successful deployment, the institutional culture must sometimes be changed, a process which is effected with the successful acceptance of Six Sigma.
The changed culture will not just include Six Sigma professionals such as Black Belts, Green Belts, and Quality Leaders, but everyone else involved in the institution. Once the problem in a process has been identified and addressed, the process will be evaluated and improved upon.
The use of Six Sigma raises your customer satisfaction and reduces any defects to almost 3.4 million opportunities. Your entire organization will then be responsible to achieve targets by changes their individual functions.
One of the best tools to utilize, to achieve quality management is Six Sigma. Lets use a teacher/parent example to better explain this process. In this scenario the teachers can be thought of as the employees and customers as the parents. Parents pay a fee for their children’s education, in return they expect a quality education. The teachers can then expect a positive change in student performance as the teaching techniques are improved. While you are utilizing your Six Sigma process you must remember that; in order for your acquired profit to stay constant, this change must remain for a set amount of time.
Now the big question is how can you implement the Six Sigma process.
Before Six Sigma can be implemented within a system, the problem must first be identified. Once recognized, a project can be defined in order to decrease the impact of the problem or eliminate the problem altogether.
The projects are led by Green Belts, with assistance from Black Belts. The methodology used is known as DMAIC (define, measure, analyze, improve, and control).
Six Sigma requires the enthusiastic participation of all individuals at all levels, starting at the senior level. Innovation and creativity are encouraged through the basic Six Sigma principles, and a module developed to establish good communication between teachers and students.
The input of everyone is attained and evaluated to prepare methods to eliminate the problem. This is done by the teachers conducting studies to gather date from each individual involved.
The Six Sigma application, within an educational setting allows everyone to see positive changes in teaching methods, along with positive results. Quality of learning will increase and the desired goals will also be reached, with proper education.
